1. Introduction

Car & Yacht Rental Service UAE ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website (petshigh.com) or use our services.

By accessing or using our website and services, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website or services.

2. Information We Collect

We may collect the following types of information:

2.1 Personal Information

Personal information is data that can be used to identify you individually. This may include:

• Full name
• Email address
• Phone number
• Postal address
• Date of birth
• Driver's license details
• Passport information
• Payment information (credit card details, bank account information)

2.2 Non-Personal Information

We may also collect non-personal information, which does not directly identify you, such as:

• Browser type and version
• Operating system
• IP address
• Device information
• Usage data (pages visited, time spent on the website, etc.)
• Referring website addresses

3. How We Collect Information

We collect information through various methods, including:

3.1 Direct Collection

Information you provide to us when:

• Filling out forms on our website
• Making a reservation or booking
• Subscribing to our newsletter
• Contacting us via email, phone, or other communication channels
• Completing customer surveys
• Providing feedback

3.2 Automated Collection

We automatically collect certain information when you visit or interact with our website through:

• Cookies and similar technologies
• Web beacons
• Server logs
• Analytics tools

3.3 Third-Party Sources

We may receive information about you from third-party sources, such as:

• Business partners
• Payment processors
• Identity verification services

4. How We Use Your Information

We use the collected information for various purposes, including to:

• Process and manage your car or yacht rental reservations
• Verify your identity and confirm your eligibility to rent our vehicles or yachts
• Process payments and billing
• Communicate with you about your reservations, inquiries, and account
• Provide customer support and respond to your requests
• Send you promotional offers, newsletters, and marketing communications (if you have opted in)
• Improve our website, products, and services
• Conduct research and analysis to enhance customer experience
• Detect, prevent, and address technical issues, fraud, and security breaches
• Comply with legal obligations and enforce our terms and conditions

5. Cookies and Similar Technologies

We use cookies and similar tracking technologies to track activity on our website and to store certain information. Cookies are files with a small amount of data that may include an anonymous unique identifier.

5.1 Types of Cookies We Use

• Essential Cookies: Necessary for the basic functionality of the website.
• Analytical/Performance Cookies: Help us analyze how visitors use our website.
• Functionality Cookies: Enable enhanced functionality and personalization.
• Targeting/Advertising Cookies: Used to deliver relevant advertisements and track campaign performance.

5.2 Cookie Control

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website. You can learn more about cookies and how to manage them in your browser's settings.

6. Information Sharing and Disclosure

We may share your information with:

6.1 Service Providers

We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

6.2 Business Partners

We may share your information with our business partners to offer you certain products, services, or promotions.

6.3 Legal Requirements

We may disclose your information if required by law, regulation, legal process, or governmental request.

6.4 Business Transfers

In the event of a merger, acquisition, reorganization, bankruptcy, or other similar event, your information may be transferred as part of our business assets.

6.5 With Your Consent

We may share your information with third parties when we have your consent to do so.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

9. Your Rights

Depending on your location, you may have certain rights regarding your personal information, which may include:

• The right to access and receive a copy of your personal information
• The right to rectify or update your personal information
• The right to delete your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability
• The right to withdraw consent

To exercise any of these rights, please contact us using the contact information provided below.

10. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction. If you are located outside the United Arab Emirates and choose to provide information to us, please note that we transfer the information to the UAE and process it there.

11. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete that information as quickly as possible.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Car & Yacht Rental Service UAE
Jumeirah Beach Road, Dubai Marina
Dubai, United Arab Emirates
Email: [email protected]
Phone: +971 4 123 4567